In April 2001, SalesPartners effected an examination of the decision behaviour of 900 Danish businesses. The target group of the examination was the managing director, the sales director and the purchase manager of the business. 
  
The background to this choice of target group was that these 3 persons make 75% of all decisions regarding the selection of suppliers. The below examination illustrates their relations to 11 specific parametres and how they weight the individual parametres on a scale from 1-100 when the final selection of the various suppliers is weighted. 

 

In Total

Respondents

Weighting

 

External Reasons:

Price 224 2473 9%
Quality 134 2473 5%
Service 174 2473 8%
Reliability of Delivery 105 2473 4%
New Requirements 88 2473 4%
New Decision Makers 58 2473 2%
Distribution Reasons 29 2473 1%
Merger Reasons 61 2473 2%
In Total       35%
 

Reasons Related to the Salesperson/Contact Person:

Confidence 589 2473 24%
Relations 524 2473 21%
Sales Technique Approach 487 2473 20%
In Total   2473   65%

- Examination effected with 900 Danish businesses in various sectors.
- Replies from managing directors, sales directors and purchase managers.
- All rights are the property of SalesPartners. Reproduction may only take place with source reference.

  • The conclusion was that the personal parametres represented 65% of the total basis for decisions of the business when selecting a supplier.